Privacy Policy

Information regarding the processing of personal data

Your Data

www.asam-automotive.com collects and processes personal data in accordance with Regulation (EU) 679/2016 (GDPR) when you submit a message using any of the forms available on our website. This data is securely handled and shared only internally with departments relevant to your enquiry.
We may also collect and process personal data for advertising purposes, contests, or marketing campaigns carried out exclusively by www.asam-automotive.com.

We do not transfer your data to third parties without your explicit consent, nor do we make your data publicly available.

What Data We Use

If you are a customer of the website, www.asam-automotive.com may process the following personal data:

  • Full name
  • Phone number
  • Email address
  • Data related to your use of the site (e.g., your behaviour/preferences/habits within our domain)

If you are a visitor to the website, we may process the personal data you provide:

  • Directly, such as data submitted through contact/enquiry/complaint forms
  • Indirectly, such as your IP address, browser type, browsing duration, search history, operating system, language preferences, pages viewed, complete URLs, clickstream data to, through and from the site, products viewed/searched for, time spent on pages, interaction metrics (e.g., scrolling, clicks, mouse hovers), and user behaviour data

Why We Use Your Data

If you are a website visitor, www.asam-automotive.com processes your personal data for the following purposes:

Marketing purposes, namely to send promotional communications (via email or SMS) regarding our products and services.
Legal basis: This processing is based on your consent, which you may withdraw at any time via the unsubscribe option in each email/SMS. Providing your data for this purpose is voluntary. Refusal to consent has no negative consequences.

To respond to complaints or enquiries and to monitor website traffic and improve your experience.
Legal basis: Our legitimate interest in ensuring the proper functioning of the website and continuously improving the visitor experience, including handling queries, comments or complaints.
This is voluntary and refusal to provide data will not negatively affect you.

How Long We Store Your Data

www.asam-automotive.com will process your personal data only for as long as necessary to fulfil the purposes described above.

If you withdraw your consent for marketing communications, we will stop processing your data for that purpose, without affecting the lawfulness of processing based on your prior consent.

Disclosure of Personal Data

We do not rent or sell your personal data to third parties.

However, in specific situations, your data may be accessed by service providers (e.g., hosting, IT providers, transport operators), who are contractually obligated to keep your data confidential and use it solely for the purpose provided.

We may also disclose your personal data to public authorities in the following situations:

  • To manage the website
  • For prize delivery or other benefits granted through promotional campaigns run via the site
  • To maintain, personalise and improve the site and its services
  • For data analysis, testing, research, usage monitoring, feature development, and user authentication
  • For sending marketing communications within legal limits
  • Where disclosure is required by law

International Data Transfers

Personal data provided to www.asam-automotive.com may be transferred outside Romania, but only to countries within the European Union.

Your Rights

In accordance with data protection legislation, you have the following rights:

  • Right to be informed – to receive details about how www.asam-automotive.com processes your data, as outlined here
  • Right of access – to request confirmation whether we process your data and obtain details about that processing
  • Right to rectification – to correct or complete inaccurate or incomplete personal data
  • Right to erasure (“right to be forgotten”) – under certain conditions, to request deletion of your data. We may anonymise your data instead for statistical use
  • Right to restrict processing – under specific circumstances
  • Right to data portability – to receive your personal data in a structured, commonly used, and machine-readable format and to request its transfer to another data controller, if legally permitted
  • Right to lodge a complaint with the National Authority for the Supervision of Personal Data Processing or a competent court
  • Right to object:
    • to processing based on legitimate interest or public interest, subject to demonstrating compelling legitimate grounds
    • at any time, free of charge, to processing for direct marketing purposes
  • Right not to be subject to automated decision-making – including profiling that has legal or similarly significant effects

For further questions or to exercise your rights, please contact: [email protected]

Changes to This Privacy Policy

We reserve the right to update this privacy policy. In the event of significant changes, you will be notified by email (where possible) or via a notice displayed on the website.